Privacy Policy
At The Threadist, your privacy is a top priority. This Privacy Policy explains how we collect, use, share, and protect the personal information you provide when using our website.
1. Information We Collect
When you shop with us, we collect two types of information. The first is Personal Information, which includes details like your name, email address, phone number, shipping and billing addresses, and payment details such as credit or debit card information. This information is essential for processing your orders and ensuring smooth delivery.
The second is Non-Personal Information, such as your IP address, device details, browser type, and information about the pages you visit on our website. Additionally, we use cookies and similar technologies to improve your experience and understand how you interact with our platform. You can always manage your cookie preferences through your browser settings.
2. How We Use Your Information
The information we collect is used primarily to process and deliver your orders. It helps us communicate important updates, such as order confirmations, shipping details, and offers tailored to your preferences. Furthermore, it enables us to enhance your shopping experience by personalizing the content and improving our website’s functionality.
In some cases, we are also required to use your data to comply with legal obligations or resolve disputes.
3. Sharing Your Information
We respect your privacy and do not sell your personal information to third parties. However, to ensure a seamless shopping experience, we share your data with trusted partners.
For example, we operate on Print-On-Demand model to manage inventory, avoid waste and fulfill orders. Your information is also shared with payment processors to handle transactions securely and with delivery partners to ensure timely delivery of your purchases.
We may also disclose your information to legal authorities if required by law or to protect our legal rights.
4. How We Protect Your Data
To safeguard your information, we use industry-standard security measures, including encryption, secure servers, and restricted access protocols. However, while we strive to ensure maximum security, no method of data transmission or storage is completely secure. We recommend you also take steps to protect your data, such as keeping your login credentials confidential.
5. Your Rights
Under Indian law, you have rights regarding your personal information. You can request access to your data, update or correct it, or even delete it. If you no longer wish to receive marketing communications from us, you can withdraw your consent at any time.
If you feel that your privacy rights have been violated, you may also lodge a complaint with the relevant legal authorities. To exercise any of these rights, please contact us at wecare@thethreadist.com.
6. How Long We Keep Your Data
We only retain your personal information for as long as it is needed to fulfill the purposes outlined in this policy or to comply with legal requirements. After that, your data is securely deleted.
7. Third-Party Links
Our website may occasionally include links to third-party websites. Please note that we are not responsible for the privacy practices of these websites. We recommend reviewing their privacy policies before sharing any personal information.
8. Children’s Privacy
The Threadist is not intended for individuals under 18 years of age. We do not knowingly collect information from children. If we discover that we have accidentally gathered information from a minor, we will take steps to delete it immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. When we make updates, we will post the revised policy on this page. We encourage you to review this policy periodically to stay informed.