We want you to love your purchase from The Threadist. If you are unsatisfied, here’s how we can help:

Eligibility for Returns

• As our business model is based on Print-On-Demand model. We only accept returns if the product is damaged or incorrect.
• Returns are accepted within 7 days of delivery.
• The item must be unused, unwashed, and in its original condition with tags intact.

Return Process

1. Email us at returns@thethreadist.com with your order number and reason for return.
2. Once approved, we will provide you with the further process.
3. Ship the product back to us using a reliable courier service. Return shipping costs will be decided depending on the cause of return.

Refund Policy

• Once we receive and inspect the returned item, we will process your refund within 5-7 business days.
• Refunds will be credited to the original payment method.

Damaged or Defective Items

• If you receive a damaged or incorrect product, please notify us within 48 hours of delivery.
• We will offer a free replacement or a full refund, including shipping costs.

Exchange Policy

• We do not offer direct exchanges as we operate on Print-On-Demand to avoid waste. Please place a new order for the desired product.