Welcome to The Threadist, an online store based on Print-On-Demand model. By using our website, you agree to the terms and conditions outlined below. These terms are designed to ensure a smooth shopping experience while protecting your rights and ours. Please read them carefully.

About The Threadist

At The Threadist, we bring creativity to life through unique, made-to-order products. Our platform operates as a Print-On-Demand service, where products are crafted and shipped on demand. We ensure quality and customer satisfaction with some effort of minimising and avoiding waste.

Placing Your Order

When you place an order on our website, it’s essential to provide accurate and up-to-date information, including your full name, shipping address, and contact details. Orders will only be processed once payment has been successfully received. Once confirmed, we provide you invoice or any further details via mail. Beyond this period, cancellations are not possible as the production process begins immediately.

Pricing and Payments

All prices on our website are listed in INR and include applicable GST. Shipping charges, where applicable, will be calculated at checkout based on your location and product weight. Payments can be made through secure gateways using credit/debit cards, UPI, wallets, and net banking. We do not store your payment information; all transactions are encrypted for your safety.

Shipping and Delivery

We aim to deliver your products as quickly as possible. Orders are typically shipped within 2–3 business days of confirmation and should arrive within 7–10 business days, depending on your location. However, delivery times may vary due to unforeseen circumstances such as courier delays or regional restrictions. Currently, we deliver only within India. Shipping fees, if applicable, are displayed during checkout.

You will receive a tracking link once your order has been shipped, allowing you to monitor its progress. Please ensure someone is available at the provided address to receive your package.

Returns, Refunds, and Exchanges

At The Threadist, we prioritize quality. If your product arrives damaged, defective, or incorrect, you may request a return or exchange within 7 days of receiving the order. To initiate this process, email us at returns@thethreadist.com with your order details and photos of the issue.

Refunds for approved claims will be processed to your original payment method within 5-7 business days. 

Product Details and Variations

While we strive to ensure our product descriptions and images are as accurate as possible, minor variations in colour, design, or size may occur due to the nature of Print-On-Demand printing. These differences are not considered defects.

User Conduct

By using our website, you agree to act responsibly and lawfully. This includes refraining from any activities such as:

• Providing false information during checkout.
• Attempting to hack or disrupt our website.
• Using our products for commercial resale without authorization.

Violating these terms may result in account suspension and potential legal action.

Intellectual Property

All content on The Threadist, including images, text, designs, and branding, is owned by us or our licensors and is protected under Indian copyright laws. You may not copy, modify, distribute, or use our content for any purpose without prior written consent.

Liability Limitations

We are committed to ensuring your satisfaction, but certain factors are beyond our control. The Threadist will not be liable for:

• Delays or disruptions caused by external factors, such as courier issues or natural disasters.
• Indirect or consequential losses resulting from the use of our website or products.

Our maximum liability is limited to the value of the product purchased.

Privacy and Data Security

Your privacy is of utmost importance to us. We collect and use your personal information solely for order processing, shipping, and communication purposes. For more details on how we handle your data, please refer to our Privacy Policy.

Governing Law and Dispute Resolution

These terms are governed by the laws of India. Any disputes arising from your use of our website or services will be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal. We encourage open communication and will make every effort to resolve disputes amicably.

Changes to Terms

The Threadist reserves the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective once posted on our website. By continuing to use our website, you agree to the updated terms.